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Smart Energy Management

SEM makes life easier for energy suppliers - thanks to CANCOM.

Check, process and pass on data - the SEM suite can do it all

The SEM-Suite was developed by CANCOM Austria to remotely read and configure digital electricity, gas, water and heating/cooling meters regardless of manufacturer, type and communication technology.

The meter data received in the SEM suite is checked for plausibility, stored in historicized form and processed in order to pass it on to higher-level systems (e.g. billing and customer portals). The modern user interface enables maximum convenience and offers many tools to support the smooth operation of a smart meter system, such as ...

  • Dashboards
  • Reports
  • Alarm functions

Intelligent energy supply - smart grid needs smart meters

Smart meters are the basis for smart grids - the intelligent electricity network of the future, which will ensure such important components as decentralized renewable energies, e-mobility and the necessary load distribution. The Electricity Directive in the third EU internal market package calls for the introduction of "intelligent metering systems" - smart meters - for all consumers. Despite this, numerous business processes in the energy supplier/grid operator environment are still handled manually and are correspondingly cost-intensive. For this reason, the energy sector is currently undergoing a radical change and, driven by the introduction of smart meters, a wide range of business processes are being digitalized.

One of the key components for digitizing these business processes is the CANCOM Austria SEM Suite, which acts as a central data hub and receives, processes and forwards data from a wide variety of systems (billing, SAP, customer portals, smart meters, etc.).


Expandable as required - four flexible modules

The modular architecture allows the flexible integration of different SEM systems:

Meter data management


Head-end system


Key management


Customer portal

Ready for the energy transition? We are!

SEM is the central management tool for smart meter environments to monitor system and business processes, detect errors and rectify them as quickly as possible. Grid operators benefit from the introduction of smart metering primarily through efficiency gains in grid operations, particularly in time-consuming processes such as meter reading, billing, relocations and the handling of system start-ups or shutdowns.

The advantages at a glance

Our solutions are vendor-independent, multi-client, modularly expandable and offer a future-proof cloud strategy.

Manufacturer independence

more than ten different integrated meter systems

Client separation

sophisticated, safe and cost-efficient

Modularly expandable

four flexible modules

Cloud strategy

Ecosystem expansions in the direction of IoT, smart grid solutions, etc.

CANCOM as the perfect digitization partner for network operators

  • extensive E2E process expertise - from the meter to the billing system, including technical use cases
  • extensive experience with inhomogeneous landscapes (different meter manufacturers, different system software, different companion standards)

Press - 7. September 2022

Digital energy communities as the key to the energy transition

K-Businesscom and Energie Kompass GmbH present a platform with a comprehensive offering for energy communities Vienna, September 2022 - K-Businesscom and Energie Kompass GmbH - a provider of …

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Press - 5. May 2022

Intertrust and K-Businesscom AG join forces to drive the digital energy transition forward

VIENNA and SAN FRANCISCO - May 5, 2022 K-Businesscom AG, a technology company in the DACH region, and Intertrust, the global leader in digital rights management and data interoperability, today …

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Case Study

Vorarlberger Energienetze GmbH

Comprehensive smart meter solution including delivery, implementation and maintenance of the smart energy management system developed in-house.

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CANCOM Austria
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