The SEM-Suite was developed by CANCOM Austria to remotely read and configure digital electricity, gas, water and heating/cooling meters regardless of manufacturer, type and communication technology.

Smart Energy Management
Check, process and pass on data - the SEM suite can do it all
The meter data received in the SEM suite is checked for plausibility, stored in historicized form and processed in order to pass it on to higher-level systems (e.g. billing and customer portals). The modern user interface enables maximum convenience and offers many tools to support the smooth operation of a smart meter system, such as ...
- Dashboards
- Reports
- Alarm functions
Intelligent energy supply - smart grid needs smart meters
Smart meters form the basis for smart energy management systems (SEMS) - the intelligent electricity grid of the future. This so-called smart grid enables the efficient integration of important components such as decentralized renewable energies, e-mobility and automatic load distribution. The Electricity Directive in the third EU internal market package calls for the introduction of "intelligent metering systems" - i.e. smart meters - for all energy consumers.
Despite this, many business processes at energy suppliers and grid operators are still handled manually - often laboriously and cost-intensively. This is why the energy sector is currently undergoing fundamental change. Driven by the introduction of smart meters, numerous processes are being digitalized - the basis for modern energy management and smart solutions with which energy consumption can be efficiently and automatically controlled and reduced.
One of the key components for the digitalization of these business processes is the CANCOM Austria SEM suite, which acts as a central data hub and receives, processes and forwards data from a wide variety of systems (billing, SAP, customer portals, smart meters, etc.).

Expandable as required - four flexible modules
The modular architecture allows the flexible integration of different SEM systems:
Meter data management
(MDM)
Head-end system
(HES)
Key management
(KMS)
Customer portal
Ready for the energy transition? We are!
The Smart Energy Management System (SEMS) is the central management tool in smart meter environments for monitoring both system and business processes, detecting faults at an early stage and rectifying them automatically and efficiently. It actively supports grid operators in energy management and enables the targeted control of complex processes.
Above all, grid operators benefit from noticeable efficiency gains in grid operation through the introduction of smart metering. Time-consuming processes such as meter reading, billing, relocation processing and the commissioning or shutdown of systems can be automated, digitized and significantly simplified with the SEM - for more control, lower costs and intelligent energy solutions of the future.
see also: Energy Community Platform
The advantages at a glance
Our solutions are vendor-independent, multi-client, modularly expandable and offer a future-proof cloud strategy.
Manufacturer independence
more than ten different integrated meter systems
Client separation
sophisticated, safe and cost-efficient
Modularly expandable
four flexible modules
Cloud strategy
Ecosystem expansions in the direction of IoT, smart grid solutions, etc.
CANCOM as the perfect digitization partner for network operators
- extensive E2E process expertise - from the meter to the billing system, including technical use cases
- extensive experience with inhomogeneous landscapes (different meter manufacturers, different system software, different companion standards)
FAQs
The most frequently asked questions about Smart Energy Management
- What is the main benefit of the SEM suite for energy suppliers?
The SEM Suite automates the reading and processing of meter data and enables simple forwarding to higher-level systems. This reduces manual processes and makes operations more efficient.
- What types of meters can be managed with the SEM Suite?
The system supports the remote management of electricity, gas, water and heating/cooling meters from a wide range of manufacturers, regardless of their type or communication standard.
- How does SEM support the digitalization of business processes?
As a central data hub, SEM networks a wide variety of systems such as billing, smart meters and portals. This allows processes such as relocations, commissioning or billing to be handled digitally without media discontinuity and in a time-saving manner.
- What modules does the SEM suite offer and what are they used for?
The suite consists of four flexible components: Meter Data Management, Head-End System, Key Management and Customer Portal - all designed to provide individual and scalable support for network operators.
- What specific advantages does the SEM suite offer network operators?
Network operators benefit from more efficient processes, reduced operating costs and greater reliability - supported by client separation, cloud strategy and vendor-independent integration.
Contact
CANCOM Austria
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