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Expanding expertise in response to growing pressure to industrialise AI, with a focus on scalability, security and cost-effectiveness. Strategic development of our AI positioning with a clear …

1. Limitations of traditional data centre architectures Many data centre networks currently in production have evolved over time. Typical characteristics include: Manual configuration of switches …

Information security in business: Why security is more than just technology As is well known, the umbrella term ‘information security’ encompasses a wide range of individual aspects – from IT …

Three strategic areas of action to improve cybersecurity The EU strategy for improving cybersecurity comprises three areas of action: resilience, technological sovereignty and leadership …

What does digital sovereignty mean? Digital sovereignty describes the ability of states, organisations and companies to develop, operate and control critical digital technologies themselves, or at…

The AI assistant: the key to more efficient customer service Customer service staff often work simultaneously with: CRM systems knowledge bases Product documentation Ticket systems ERP solutions …

How AI telephone assistants manage service enquiries more efficiently We often hear that telephone support is becoming less important in customer service. However, experience from projects shows …

How businesses benefit from modern network management In today’s digital business world, a high-performance network is no longer merely infrastructure – it is a crucial factor for efficiency, …

What was NetBackup – and what is it today? Anyone who has worked in enterprise IT environments will be familiar with NetBackup. Its history dates back to 1987 – a time when structured backup for …

Elite Plus Partner of HPE Juniper Networking Modern corporate networks are simultaneously under enormous pressure: increasing demands on performance, security, scalability and user experience meet…

Agentic AI is more than just another step in AI development - it marks the transition from supporting technology to autonomously acting systems. This white paper shows how agentic AI works, how it…

Why upgrading to OpenScape Business V3 is the right step now If you want to continue to rely on a stable, secure and future-proof telephony solution, you should switch to OpenScape Business V3 in …

OpenScape Business V2: End of support on 31 December 2026 The end of support for OpenScape Business V2 has been officially set for 31 December 2026. From this date, the manufacturer will …

1. Sovereignty is not self-sufficiency What strikes me in conversations with many managers is that many associate digital sovereignty with the image of complete independence - technologically, o…

What does the Cisco 360Partner Programme mean for our customers? From now on, the Cisco Partner Programme offers a new basis for how partnership is defined at Cisco. It connects manufacturers, …

When do you fall under NIS2? The question of whether a company is affected can usually be answered by two factors: the sector and the size of the company. In principle, companies fall under NIS 2 …

What does NIS2 mean? The term NIS2 stands for the second version of the EU-wide directive on the security of network and information systems. While the first NIS Directive from 2016 only covered a…

What does Agentic AI mean? Agentic AI describes AI systems that not only react to inputs, but can also carry out actions independently. They pursue goals, plan intermediate steps, solve problems …

AI assistant in everyday working life: technical classification An AI assistant in a corporate context is based on large language models and acts as an intelligent interaction layer on top of …

In our last blog post "Microsoft CSP: Secure Microsoft 365 licences for the long term now - with price benefits and planning security" , we explained why it's worth renewing your Microsoft 365 …

What is an AI assistant in a corporate context? An in-house AI assistant is much more than just a chatbot. It acts as a central knowledge and productivity platform for employees. Secure, internal …

Fewer staff, more responsibility: modern network solutions to relieve IT teams Austria is undergoing a profound process of change: demographic change based on the population pyramid and the …

What is a CSP extension? CSP stands for Cloud Solution Provider. A Microsoft CSP renewal therefore means the renewal of a Microsoft subscription that was purchased via a Cloud Solution Provider (e…

Post-quantum & quantum physics: two paths to security To secure communication in a post-quantum world, we at CANCOM rely on two complementary approaches: ✔️ Post-Quantum Cryptography (PQC) PQC is …

An end-to-end and modern IT infrastructure is needed to utilise the added value of AI With the acquisition of Juniper Networks, the leading specialist for AI-native networking, this summer, HPE …

CANCOM has been certified by Microsoft as an Azure Expert Managed Service Provider (MSP) - the highest partner status in this environment. According to the IT service provider, the certification …

What is an AI assistant for knowledge management? An AI assistant for knowledge management, such as the CANCOM Assistant , is a company-internal, secure chat or search solution based on large …

The classic telephone system - proven technology with limits The classic telephone system (PBX) is physically located in the company and is connected directly to the public telephone network. …

What is Voice-over-IP telephony? Voice-over-IP (VoIP) is the technology that makes it possible to transmit voice data over the Internet. Voice-over-IP stands for "Voice over Internet Protocol". …

What is Network as a Service (NaaS)? Network as a Service (NaaS) is a modern delivery model for network solutions that fundamentally changes the way companies use their network technology. Instead…

What is All-IP? All-IP stands for "All Internet Protocol" - the standardization of all communication services via a single, digital network. This means that telephony, Internet, fax and other …

The right network solution for hotels Finding the right WLAN solution for hotels is often a challenge - especially when there is no in-house IT department and the budget remains limited. This is …

What successors are there to ISDN? The direct successor to ISDN is Voice over IP telephony (VoIP). Voice data is no longer transmitted via separate lines, but as data packets via the Internet or a…

When will ISDN be switched off? The ISDN switch-off in Austria is being carried out gradually by the major telecommunications providers such as A1, Magenta or regional carriers. New ISDN …

Switching to a cloud telephone system For businesses, switching to a cloud telephone system can mean a huge improvement in communication and efficiency. Less hardware, more flexible scalability …

Machine learning: between hope and risk Machine learning (ML) is rapidly changing the world of cyber security. Big data analytics, informed machine learning, visual analytics, quantum learning; …

Why is Network as a Service (NaaS) the future compared to traditional network structures? In a world where digital business processes need to become ever faster and more flexible, traditional …

From the island to the open world In the past, everything was defined: the network was internal, the servers were local, access was regulated. VPN, directory services, clearly separated …

The reality: state-affiliated hacker groups have long been part of the geopolitical order Cyber attacks are no longer the work of individual actors. State-supported hacker groups play a central …

Zero Days - How dangerous unknown security gaps and exploits are for companies The digital race between attackers and defenders is a constant sprint. Zero-day exploits, i.e. attacks on security …

Focus on cyber attacks: how ransomware groups work with mail bombing, fake patches & IT impersonation Cyber criminals use a combination of different techniques to achieve their goals. The main …

How can AI be used in the workplace? The digital transformation is changing the way companies work. AI in the workplace in particular plays a crucial role when it comes to optimizing processes, …

What is needed for the implementation of AI in the company In the latest episode of "No Hype AI" at brutkasten, Florian Böttcher (Solution Architect, CANCOM Austria), Stephan Kraft (Community …

Changing existing business models through AI The new brutkasten series "No Hype AI " was dedicated to the question of how artificial intelligence (AI) is changing business models. In the panel …

What challenges are there when implementing AI in companies? Manuel Moser, Director of Digital Innovation & Software Engineering at CANCOM, took part in the panel discussion of the new …

Europe is going through difficult economic times. How do you see the current development? Dietmar Wiesinger. The crisis is indeed persistent. The hope that there would be an upturn in the second …

What does the DIKW pyramid represent? The DIKW pyramid is a hierarchical model that describes the transformation from data through information and knowledge to wisdom . It is worth taking a closer…

The digital transformation of industry is progressing, and with it the demands on communication technologies are growing. Private 5G networks offer a solution that is specifically tailored to …

What is CANCOM Assistant ? CANCOM Assistant is an AI assistant and an innovative solution from CANCOM Austria that supports companies as a specialized CompanyGPT technology. Based on …

Artificial intelligence (AI) has changed the world - and continues to do so. Two pioneers were awarded the Nobel Prize in Physics at this year's Nobel Prize ceremony. John Hopfield and Geoffrey …

"We are in a spirit of optimism," says Harald Fürlinger, Head of IT and Digitalization at WEINBERGMAIER. "In order to achieve our 2028 sales target, we are continuing to invest heavily in …

the shortage of skilled workers in Austria is higher than ever before: every second company is suffering a loss of sales as a result. Customers react particularly sensitively to these service …

The transformation away from traditional network boundaries to distributed cloud applications poses new security risks for companies. Users work from anywhere, e.g. company headquarters, branch …

Gaia-X and the Digital Clearing House The aim of the European Gaia-X project is to enable organizations, companies and users to process and share data efficiently and economically while retaining …

"Number Matching" will be activated by default as of February 27, 2023 Number Matching (MFA Number Matching) is an important security improvement over the traditional second factor notifications …

Trumpf SE + Co KG offers manufacturing solutions in the fields of machine tools, laser technology, electronics and networked industry. Over the last 100 years, the family business has developed …

Offense and defense: Together we are most successful. At K-Businesscom (KBC), you have two powerful teams at your disposal that are strategically and operationally responsible for successful cyber…

We would like to inform you about a current security issue with Citrix ADC / NetScaler and Citrix Gateway . Citrix has already provided an update to fix the vulnerability. CVEs : CVE Score …

EDR, SIEM, NSM, USW: Modular security for your company Early detection and rapid action are the keys to successfully defending against cyber attacks. KBC's Security Operation Center (CDC) offers y…

In a security incident, there are four crucial questions: What happened? Where and when did it happen? And how did it happen? Answers to these questions come from the SOC and / or SIEM. First the …

Microsoft is deactivating Basic Authentication in Exchange Online as of October 1, 2022 . Basic Authentication is a procedure for authentication to websites or services in which data such as user …

The second floor of the Open Space in the OIC (Open Innovation Center) is a hive of activity. Lab Lead Manuel Moser and his friendly team from K-Businesscom (KBC) support companies on their path …

We would like to draw your attention to the fact that the End of Life (EOL) date for Citrix XenApp & XenDesktop 7.15 LTSR (Long Term Service Release) will be reached on 15.08.2022. From this …

Since April 1, 2022 under the new company name K-Businesscom (KBC) and with a newly formulated purpose: We transform for the better. The Kapsch Group can look back on almost 130 years of …

In summer 2021, Kapsch BusinessCom AG was spun off from the Kapsch Group with a new ownership structure and has since been operating as an independent company in the DACH region as well as in the …

Dear customers, we would like to inform you that the End of Maintenance (EOM) date for Citrix Application Delivery Controller (ADC) and Citrix Gateway (HDX Proxy) with version 12.1-xx.xx will be …