CANCOM Managed Services

Managed Services: Outsource IT operations efficiently with CANCOM Austria

With a Managed Service , CANCOM Austria assumes operational responsibilityfor one or more IT service areas -customised to the requirements of your company. Whether complete IT outsourcing or specific solutions such as managed firewalls or managed data centres - we ensure smooth IT operations.

In addition to technical implementation, our service also includes regular dialogue at an operational, tactical and strategic level. In this way, we ensure that our managed services always remain at the highest level and adapt flexibly to your business requirements.

Your benefits with Managed Service: efficiency, security and scalability

Cost optimisation and scalability with Managed Service

By using Managed Services, companies can utilise their IT resources in a targeted and efficient manner and at the same time achieve long-term cost savings. Instead of investing in expensive internal IT infrastructures or their own data centre, companies use a Managed Service Provider (MSP) as an external service provider. This service provider offers flexible models that are precisely tailored to current business requirements. The management services offered enable IT capacities to be scaled up or down as required and support modern IT services such as cloud technologies or hosting.

With a managed service, companies also benefit from recurring, monthly billing models that ensure transparency and predictability and are usually billed on an SLA basis. In addition, a managed service provider relieves the burden on internal IT departments by taking over maintenance, monitoring and technical IT support. This includes remote services, automated updates and the proactive resolution of IT problems. This leads to minimised downtimes, higher service quality and a sustainable increase in IT efficiency.

Security and compliance thanks to managed service

Security and compliance are key components of modern managed services. Outsourcing to an experienced managed service provider (MSP) as an external IT service provider ensures that high IT security standards and legal requirements, such as data protection guidelines and compliance requirements, are adhered to at all times. Managed service providers have the necessary expertise to professionally implement security concepts such as managed security and take responsibility for critical IT services.

A managed service includes the continuous monitoring of IT systems, networks and cloud environments in order to recognise potential disruptions or security risks at an early stage and proactively rectify them. Based on clearly defined service level agreements (SLAs), companies receive predictable response times and a stable, secure IT infrastructure. With the help of remote monitoring, regular data backups, automated updates and patches, managed IT services significantly reduce risks and ensure the reliable, uninterrupted provision of IT services - even for outsourced IT departments or as part of managed services and outsourcing.

The shortage of skilled workers, the increasing demand for business-oriented IT solutions and advancing digitalisation pose major challenges for companies. There is often a lack of time, resources and expertise to efficiently organise their own IT landscape and remain competitive in the long term. Small and medium-sized companies in particular come under pressure if an efficient IT department is not available to a sufficient extent.

Modern technologies such as secure networks, cloud computing, enhanced security, virtualisation with container platforms or Microsoft 365 are essential for a successful digitalisation strategy today. At the same time, many companies lack the qualified specialists to implement and operate these IT services professionally. Those who do not invest in time risk losing out to the competition.

As an experienced managed service provider, CANCOM Austria supports companies in the development and implementation of a customised digitalisation strategy. With our managed IT services, we take over the monitored, SLA-based IT operations - also remotely and as part of outsourcing. This allows you to concentrate on your core business while we operate your IT securely, efficiently and with high performance.