
Network as a service: When technology, expertise and AI make the difference
Fewer staff, more responsibility: modern network solutions to relieve IT teams
Austria is undergoing a profound process of change: demographic change based on the population pyramid and the associated labour shortage will continue at a faster pace than before in the coming decades. For example, by 2035, the proportion of people aged over 65 will rise from around 20% today to over 25% . At the same time, the number of people of working age (20-65 years) will fall - by over 240,000 people between 2025 and 2035 alone. While there are still 2-3 working people for every pensioner today, the ratio will be around 2-2.5 working people per pensioner by 2035.3,4
This means that knowledge is being lost and there is a shortage of skilled labour. At the same time, the digital transformation is the cornerstone of competitiveness, as companies need to achieve better results with the same or fewer human resources. As a result, the pressure on companies and IT departments in particular is growing. Think about your organisation. How many colleagues, employees, managers and key staff will retire in the next 5-10 years? How many of them are responsible for your IT infrastructure today? What happens when key employees leave your organisation? How long will it take to find and onboard new employees with expert knowledge?
Network as a Service (NaaS) from CANCOM meets this change with a clear promise: We take over the operation, maintenance and optimisation of your network infrastructure - so that you can concentrate on your core business and without compromising on quality, security or innovation.
We plan, implement and operate network solutions with certified experts who, in addition to their technological expertise, also provide you with local support in Austria. CANCOM therefore sees itself not only as a technology provider, but also as a holistic and strategic digitalisation partner for your company. We provide you with customised solutions tailored to your needs - in line with your requirements, company size, industry, corporate strategy and current challenges.
Find out more about Network as a Service in the article "What is Network as a Service (NaaS)? What companies need to know about the modern network solution!"
More devices than ever before: Why modern networks need AI and automation now
The number of networked devices is exploding: Up to over 125 billion IoT devices will be in use worldwide by 2030. The number is also increasing rapidly in company networks - in addition to traditional "corporate devices" such as laptops, smartphones, printers, etc., machines, sensors and smart devices are also being used. The latter group of (I)OT devices is the biggest growth driver.
This means
- A greater variety of "non-standard" end device types
- Higher traffic load and greater demands on performance and availability
- New challenges for the network technologies and concepts used (e.g. automation, NW virtualisation, NW segmentation, troubleshooting, etc.)
- Growing attack surfaces due to higher number of vulnerable devices
Your company network will become larger and more complex, which would result in higher costs and risks if no change in strategy is implemented. Automation and the use of modern AI technologies are important success factors for operating larger networks with a higher number of endpoints with the same quality and security standards.
CANCOMhas many years of experience in operating large network environments for customers in all sectors (public, education, healthcare, manufacturing industries, service providers, carriers & utilities, logistics, finance & insurance, retail, professional services, etc.). In particular, knowledge of the industry-specific and individual requirements of companies with regard to their network environment (typical endpoint types and their requirements, industry-standard IT process landscape, current trends, regulatory requirements such as NIS-2, DORA, etc.) is essential for a suitable network environment.
With "AIOps" and "ExpertOps", CANCOM ensures that your network not only keeps pace, but is proactively optimised - for maximum efficiency, stability and security.
Cyberattacks as the No. 1 business risk: Why network security needs to be rethought
According to the Allianz Risk Barometer 2025, cyberattacks are the biggest business risk worldwide - even ahead of natural disasters or business interruptions. Ransomware, phishing and hacker attacks on critical infrastructures are on the rise. Particularly dangerous: shadow IT and unregistered devices in the network.
Network as a Service from CANCOM counters this threat with:
- Established and proven solutions from leading technology partners
- Compliance checks and patch management
- State-of-the-art security, including network segmentation etc.
- Proactive vulnerability management
- AI-supported anomaly detection
Security is a quality issue. To fulfil modern requirements, you need the right tools, the necessary knowledge and experience and the required attention and routine. These are provided jointly as part of NaaS.
Professional networks - conceived as a service
CANCOM offers comprehensive NaaS solutions based on market-leading technology solutions from Cisco and HPE. From planning and implementation to ongoing operation, CANCOM takes on all tasks - including monitoring, maintenance and continuous optimisation. It is essential that the technology basis is clearly taken into account despite the service model.
Technological basis:
- LAN & WLAN connectivity: solution for your campus, branch and OT network environment
- Operation: Incident, change, patch and monitoring services
- Optimisation: Analysis and improvement of network, clients and applications
- Security: Network Access Control (NAC), network segmentation and other state-of-the-art security mechanisms
- AI: AIOps to increase availability, performance and compliance
conclusion: Network as a Service is more than just a trend - it is a strategic step towards the future. With CANCOM as a partner, companies not only receive a powerful network solution, but also access to expertise and innovation. Technology, knowledge and artificial intelligence work hand in hand - for a network that thinks for itself.
1: https://www.wko.at/sbg/industrie/arbeit-und-soziales-6-2025
2: https://www.agenda-austria.at/fuenf-gruende-fuer-pensionsreform

