A manual for IT emergencies
Our client is a prominent player in the European steel and metal trade. Known for its extensive, well-stocked warehouse and its far-reaching influence in the industry, the company faced a challenge: integrating and securing its IT structures to ensure its future viability.
Business Challenge
In an industry that is traditionally rather conservative, the company's IT infrastructure was previously a minor matter - yet it was clear that an IT failure within a few hours would be a real emergency that would result in significant economic damage. The central task was to emphasize the essential importance of IT in day-to-day operations and its influence on ongoing business activities.
Solution
To overcome this challenge, we have drawn up a comprehensive IT emergency manual. This manual combines IT evaluations with a detailed business impact analysis. This enabled us not only to identify and protect the critical IT components, but also to highlight their importance for the company's day-to-day business.
Implementation
- IT as a key element: emphasizing the role of IT in the company's value chain.
- Risk assessment and management: analyzing and securing critical IT components.
- Future-proofing: development of an emergency manual that makes the IT structure robust and future-proof.