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CANCOM Converged Services

Leading utilities and service providers such as Magenta or UPC manage large customer bases and assets with numerous features and provide services. This is exactly why CANCOM Converged Services, a subsidiary of CANCOM Austria, exists - the Austrian specialist for thedevelopment andimplementation ofconvergedIT servicesand IT solutions for the business processes of these customers in DACH and CEE.

What CANCOM Converged Services offers

  • an end-2-end portfolio from a single source
  • standardized, high-quality services
  • highest availability
  • Scalability
  • Service management: operation, administration and maintenance
  • Investment and future security through new business models
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Trident Provisioning Platform

The Trident Provisioning Platform (TPP) from CANCOM Austria is a convergent, microservice-based service activation platform. Specifically: Trident activates services for end customers, companies and industrial components (OT devices) in complex, heterogeneous multi-vendor network and IT environments in a fully automated manner. In detail: Trident from CANCOM Austria ..

  • can be run "on premise" in the cloud or as SaaS
  • can activate all customer devices and services, completely independent of protocols, interfaces and/or access technologies
  • enables a fully comprehensive, seamlessly traceable product, customer and activation status
  • can provide sustainable support in digitizing existing business processes and automating recurring work steps
  • can be equipped and expanded with numerous OTS (off the shelf) connectors
  • supports "self-healing"workflows (point-of-no-return, auto-complete, rollback, rollforward) to minimize any fallouts or manual interventions
  • provides complete KPI reporting
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Ready for your challenges and market trends

The CANCOM Austria portfolio for smart utilities and service providers is the convincing answer to the current developments and priorities in the energy sector.

  • Climate protection and alternative energies
  • Decentralization of the power supply
  • Power grids: intelligent and automated
  • Smart metering obligation
  • Energy business as the digital business of the future
  • Networks and data: highest demands on protection and security
  • rising costs and stricter E-Control guidelines
  • new models in energy storage
  • Peer-to-peer business models are becoming increasingly attractive
  • further networking and digitalization make us more vulnerable
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Smart Energy Management for Distribution Service Operators (DSOs)

CANCOM’s Smart Energy Management (SEM) solution empowers energy distributors to efficiently manage their entire smart metering infrastructure. By automating energy data collection, streamlining operational tasks, and ensuring compliance with legislation, SEM enhances overall efficiency and reliability.

  • Metering Data Management and Meter Operation System: Seamlessly manage metering processes.
  • Universal Head-End System (HES): Designed for DLMS smart meters from various manufacturers.
  • Robust Key Management: Ensures the highest level of security (DLMS Security Suite Level 2).
  • HW Security Module: Securely stores and utilizes sensitive information such as keys and certificates.
  • Flexible ICT Infrastructure: Host applications either on-premise or as a service.
  • Expert Services: Our skilled team can redesign and configure processes to meet specific needs.
  • Integration Capabilities: Seamlessly connect with legacy applications (e.g., SAP or SCADA) and external partners (e.g., market operators and energy data hubs).
CANCOM Czech Republic
Martin Kadlec

Sales Technical Consultant Energy CEE

CANCOM Czech Republic s.r.o.
Opletalova 1535/4, 110 00 Prague, Czech Republic

 +420 778 779
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Case Study


Optimized IT administration of Stadtwerke Unna with Allegro Packets. For network management, administration of external service providers and monitoring.

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Case Study

Vorarlberger Energienetze GmbH

Comprehensive smart meter solution including delivery, implementation and maintenance of the smart energy management system developed in-house.

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CANCOM Austria
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