Scheucher wood industry

Design and implementation of a cloud-based Microsoft Azure storage solution.

Who is
Scheucher Holzindustrie?

Scheucher has been successful in the wood business since its beginnings as a sawmill more than 100 years ago. The core areas of the Styrian company are interior design and floor laying. Scheucher stands for the highest parquet and quality of life from nature, contemporary design and innovation. Scheucher products meet the world's highest standards for sustainability and zero emissions, are subject to continuous internal and external testing and have multiple certifications.

CANCOM Austria emerged from K-Businesscom (formerly Kapsch BusinessCom) at the beginning of 2024. The following case study was written before that and therefore the text was left in the original version.

Business Challenge

The customer experience was to be optimized and customer relationships raised to a new level with a redesigned customer portal. This also includes the role- and legally compliant provision of images and data.

Solution

Azure Data Storage technology is the ideal solution for large data volumes and image data storage. With the freely available Azure Storage Explorer, data and images from various sources can be managed stringently and securely for Scheucher as well as for customers and partners. Media- and location-independent access to the data is secured by a powerful, role-based access control system, and data protection and data security requirements are consistently met.

Services

Introduction to the Azure portal
Development of the concept for the initial data structure
Setting up the basic network and infrastructure components of Azure
Onboarding Azure Storage: selecting the right storage technology
Development and setup of the authorization structure

Technology

Microsoft Azure Storage

Value

Covering the entire value chain for end customers, agents, distributors, service partners, service technicians and employees
Quick overview, secure data access, positive user experience
Scalable solution with state-of-the-art technology
Lower costs, payment only for required resources
Customer service with rapid availability of information and support
Increased efficiency
Improved transparency
Customer satisfaction through new services
Development of new markets and customer segments

KBC is made of similar wood to us. But seriously, we were particularly impressed by the fact that we have a cloud-experienced solution partner for the entire project in KBC. This significantly reduces the cost and coordination effort for us. KBC provides us with a future-proof solution, and the close cooperation in the project was characterized by trust and team spirit right from the start.