Unilateral undertaking
Unilateral Declaration of Commitment_KBC_2022
All-over-IP telephony
SIP Trunk Services
- Service Level Agreement for SIP Trunk Services (valid until 05/08/2025)
- General Terms and Conditions for SIP Trunk Services (valid until 16 December 2024)
- Terms and Conditions for SIP Trunk Services (valid until 1 April 2022)
- Service Level Agreement for SIP Trunk Services (valid until December 2024)
- Service Description (valid until 1 April 2022)
- Service Description (valid until December 2023)
- Service Description (valid until December 2024)
- Fee provisions (valid until 1 April 2022)
- International fee regulations (valid until December 2023)
- Fee regulations (valid until December 2023)
- International fee regulations (valid until 1 April 2022)
- Service Level Agreement for SIP Trunk Services (valid until 1 April 2022)
- General Terms and Conditions for SIP Trunk Services (valid until December 2023)
- International Pricing Terms (valid until October 2025)
Code of Conduct (valid until December 2023)
Microsoft
- Microsoft Customer Agreement (valid until 13 March 2024)
- Microsoft Customer Agreement (valid until 13 March 2024)
IT Consulting Services
- General Terms and Conditions for IT Consulting Services (until 1 April 2021)
- General Terms and Conditions for IT Consulting Services (until December 2021)
- General Terms and Conditions for IT Consulting Services (until 14 March 2024)
Smart Identity and Signature Service (SISS)
- Supplementary Terms and Conditions for CANCOM Austria’s “Smart Identity and Signature Service” (SISS)
- Supplementary Terms and Conditions for CANCOM Austria “Smart Identity and Signature Service” (SISS) (until December 2023)
IoT with Tele2 M2M Connectivity as a Service
- Supplementary Agreement for IoT with Tele2 M2M Connectivity as a Service
- Supplementary Agreement for IoT with Tele2 M2M Connectivity as a Service (until December 2023)
Terms and Conditions of Purchase
- Terms and Conditions of Purchase of CANCOM Austria AG (valid until 06/08/2023)
- Terms and Conditions of Purchase of CANCOM Austria AG
- Terms and Conditions of Purchase of CANCOM Austria AG (valid until December 2023)
- Terms and Conditions of Purchase of CANCOM Austria AG (valid until 1 April 2024)
Backup as a Service
- Terms and Conditions for Backup as a Service (valid until December 2023)
- Terms and Conditions for Backup as a Service (valid until September 2022)
- Terms and Conditions for Backup as a Service (valid until 12 May 2022)
- Terms and Conditions for Backup as a Service (valid until 19 October 2021)
- AzCBaaS Restrictions (valid until December 2023)
- Terms and Conditions for Backup as a Service (valid until 2024)
IT Consulting Services
- General Terms and Conditions for IT Consulting Services ( valid until 31 March 2021)
Service Level Agreements GIG@CANCOM Austria (valid until 31 March 2021)
XaaS ( valid until 15 June 2026)
Delivery and Installation Terms (valid until 15 June 2026)
- CANCOM Austria AG General Terms and Conditions for Deliveries
- General Service Contract Terms and Conditions of CANCOM Austria AG
- General Software Terms and Conditions of CANCOM Austria AG
Terms and Conditions of Delivery and Installation ( valid until 15 March 2026)
- General Terms and Conditions of CANCOM Austria AG for Deliveries
- General Terms and Conditions of Service Contracts of CANCOM Austria AG
- General Software Terms and Conditions of CANCOM Austria AG
Terms and Conditions of Delivery and Installation ( valid until December 2022)
- General Terms and Conditions of CANCOM Austria AG for Deliveries
- General Software Terms and Conditions of CANCOM Austria AG
- General Terms and Conditions of Service Contracts of CANCOM Austria AG
- Supplementary Agreement for Commissioning Services
Terms and Conditions of Delivery and Installation ( valid until September 2022)
- General Service Contract Terms and Conditions of CANCOM Austria AG
- Installation Terms and Conditions of the Austrian High-Voltage and Low-Voltage Industry
Terms and Conditions of Delivery and Installation ( valid until 12 May 2022)
- General Terms and Conditions of CANCOM Austria AG for Deliveries
- General Terms and Conditions of Service Contracts of CANCOM Austria AG
- General Software Terms and Conditions of CANCOM Austria AG
Terms and Conditions of Delivery and Installation ( valid until 31 December 2020)
- General Terms and Conditions of CANCOM Austria AG for Deliveries
- General Terms and Conditions of Service Contracts of CANCOM Austria AG
- General Software Terms and Conditions of CANCOM Austria AG
Contract Terms and Conditions FS-AS400-EW
The following terms and conditions applied to our IoT services with Tele2 M2M Connectivity as a Service until 30 April 2020:
The following terms and conditions applied to our delivery and installation services until 31 May 2015:
- General Terms and Conditions of Delivery of the Austrian Electrical and Electronics Industry
- Installation Terms and Conditions of the Austrian Heavy and Light Current Industry
- General Software Terms and Conditions of the Austrian Electrical and Electronics Industry
The following contractual documents applied to our CANCOM Austria ComLive contractual documents until 31 August 2014:
The following terms and conditions applied to our delivery and installation services until 19 November 2014:
The following contractual documents applied to our CANCOM Austria ComLive contractual documents until 30 November 2014:
The following terms and conditions applied to our delivery and installation services until 4 May 2014:
- General Terms and Conditions of Delivery of the Austrian Electrical and Electronics Industry
- Installation Terms and Conditions of the Austrian High-Voltage and Low-Voltage Industry
- General Software Terms and Conditions of the Austrian Electrical and Electronics Industry
The following terms and conditions applied to our delivery and installation services from 5 May 2014 to 31 May 2015:
- General Terms and Conditions of CANCOM Austria AG for Deliveries
- General Service Contract Terms and Conditions of CANCOM Austria AG
- Supplementary Agreement for Commissioning Services
- General Software Terms and Conditions of CANCOM Austria AG
The following contract documents applied to our All-over-IP telephony contract documents until 31 July 2015:
Backup2EDS
Service Level Agreements (SLA) for Backup2EDS Archive:
Service Level Agreements (SLA) for M365 Backup as a Service Archive:
Service Level Agreements (SLA) for M365 – Pro-Active Services Archive:
CANCOM Austria Project Management Scope of Services
- Tender Management
- Standard – Project Management
- Certified Project Management
- Premium - Project Management
General Software Terms and Conditions of CANCOM Austria AG (from 01/01/2024)