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MFD - Multifunctional Dispatcher

The versatile communication platform for business-critical workflows.
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With MFD at your switching points, you can relieve your employees and enable significantly more effective and faster communication through different priorities, targeted call acceptance, pre-recording of data and conferencing of calls via different communication technologies.

With MFD, the user can very intuitively dispatch any voice channel using a wide range of technologies - from OB33 to GSM-R (answer, listen in, connect, retrieve, conference and much more). Role management enables the clearly defined distribution of dedicated communication connections to the relevant workstation. In addition to voice channels, video, messaging and data point information can also be dispatched in the system.

MFD's architecture is resilient by design.

Public and private railroad infrastructure companies

Energy supply company

Blue light organizations such as rescue services, fire department, police

Industrial plant monitoring

Your added value

Employee support

  • Intuitive support for your employees at the communication hotspots

Communication processes

  • Simplification of communication processes in your scheduling department

Dispatcher platform

  • Extremely flexible, customizable dispatcher platform for your important communication tasks

Communication technologies

  • Connection of a wide range of communication technologies

Resilience

  • Resilience by design, reliability in the area of critical infrastructure

Scalability

  • Scalable and expandable as required

Contact
CANCOM Austria

Johannes Eberharter

Project management - Mission Critical Communication Systems

CANCOM Austria AG
Wienerbergstraße 53, 1120 Wien, Österreich

johannes.eberharter@cancom.com

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