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Good user experience is not a luxury- it is the key to digital solutionsSolutions that work.

We bring clarity to complex digital projects througha user-centered, strategic and testable approach.

What does user-centered design actually mean?

User-centric design means consistently aligning digital solutions with the needs, goals and behavior of users right from the start - based on sound research, a clear strategy and iterative testing throughout the entire process.

Erklärung UX-Prozess

What does this mean in terms of cooperation

Our UX packages! These are designed to support teams according to their needs - from targeted individual services to comprehensive support throughout the entire conception process and ongoing support.

Needs analysis & strategy workshop

New development - Individual - Strategy - Conception - Sync - On-Site & Remote

Joint development of requirements using targeted design thinking methods.

Details ➡

UX conception for digital products

New development - design - high-fidelity wireframes - conception

Ideas become digital user-centered product concepts - well thought-out, structured, ready for implementation.

Details ➡

UX analysis & consulting

Optimization - Quick wins - Consulting - Future-oriented

Detailed review of the current software solution with subsequent recommendation for improved user guidance.

Details ➡

User testing

Optimization - individual - success factor

Implementation of usability tests to identify usability problems.

Details ➡

New features and improvements

Optimization - Quick Wins - Conception - Expansion

Supplement and improve the existing user interface of an application.

Details ➡

Pitch design screens

Design - idea validation - storytelling - visualization

First UI designs as visual support for ideas and presentations.

Details ➡

This allows us to guarantee even more flexibility:

Our packages are available in three sizes - depending on the scope, objective and project phase. They are supplemented by tailor-made add-ons that specifically address individual requirements. The result is exactly the support that is really needed - no more and no less.

Small package

Medium package

Large package

Needs analysis & strategy workshop:
Joint development of requirements using targeted design thinking methods.

✓ "Kickoff Essential"

Compact half-day workshop for rapid requirements elicitation - ideal for small projects or targeted extensions with clear objectives. Efficient, practical, results-oriented.

✓ "Focus Session"

One-day workshop to clarify requirements, goals and use cases. Perfect for the realignment or modernization of medium-sized applications - when an idea is there but clarity is still lacking.

✓ "Vision Lab"

Clarity and focus for complex projects. Sound analysis and strategic planning create a shared level of knowledge, prioritized ideas and a clear structure - suitable for large teams and demanding projects.

UX design for digital products:
Holistic user-centered design of software solutions

✓ "Light Concept"

For small applications with low complexity and an existing clear objective and a user journey that is easy to explain.

✓ "Core Concept"

For medium-sized applications with higher complexity, where the objective is not yet completely clear and there are several user roles.

✓ "Enterprise Concept"

For large applications with greater complexity and multiple user roles where the user journeys first have to be worked out.

UX analysis & consulting:
Detailed review of the current software solution and recommendations for improving the user experience

✓ "UX Quick Check"

A UX quick check is suitable for an initial assessment of usability with a limited scope. Individual elements, specific use cases or small applications are suitable here.

✓ "UX Deep-Dive

A UX deep dive is suitable for analyzing medium-sized systems with

noticeable usability problems or suboptimal performance.

✓"UX Enterprise Review

A UX Enterprise Review is ideal for large, complex systems with

multi-layered workflows, user roles and deeply rooted usability

Challenges in usability, especially with historically grown products.

products that have grown over time.

User Testing:
Execution of usability tests to identify usability problems.

✓ "First Impression"

The First Impression package is suitable for the quick, uncomplicated collection of user feedback on parts of an application in the form of a survey.

✓ "First Click User Test"

The small test package First Click Test is used when direct feedback from potential end users on a part of the application is required.

✓ "Usability Deep Check"

The large Usability Deep Check test package is suitable if an extensive usability test is to be carried out with potential end users. it is carried out by specifically observing the test subjects as they complete tasks in a moderated or unmoderated user test.

New features and improvements:
Supplement and improve the existing user interface of an application

✓ "Mini Boost"

A small update comprises targeted, less complex improvements or additions to existing features with a clear idea, few dependencies and minimal coordination effort.

✓ "Feature transformation"

A medium-sized update comprises the introduction or expansion of a function with medium complexity, affects a sub-area with 1 - 2 user roles, requires conception and design as well as a higher coordination effort.

✓ "Experience Refine"

A major update comprises the new development or far-reaching change of a feature with effects on several user groups and workflows, requires comprehensive conception and design as well as a high coordination effort.

Pitch Design:
First UI designs as visual support for ideas and presentations.

✓ "First Idea"

First design screens to support clear, less complex ideas for pitch and presentation situations.

✓ "Detailed Vision"

Design screens to visualize product ideas with a medium level of maturity - for presentations, stakeholder dialogues or early strategic discussions.

✓ "Advanced Story"

Design screens for visualizing extensive or visionary ideas that create a visual framework for pitches, strategic decisions or presentations.

The packages were already in use here:

Press - 30. April 2025

Breakthrough for data rooms: CANCOM and HPE lower barriers to entry for sovereign shared data value creation

Vienna, April 30, 2025 - For years, data rooms have been considered key to the growth of a sovereign European data economy - but their full potential often remains untapped because they present c…

Read the full article

Blog - 15. April 2025

5 from ransomware

The strategies of the attackers: Cybercriminals rely on a combination of different techniques to achieve their goals. The main strategies include: Mail bombing: A flood of emails to overwhelm the …

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Events - 17. Sep 2025

CANCOM Digital Health Experience

On the occasion of the International Patient Safety Day , we cordially invite you to the 4th Digital Health Experience on September 17, 2025 in Hall in Tirol. In a relaxed atmosphere, we will …

Details & Register

Events - 07. Oct 2025 - 25. Nov 2025

CANCOM Live 2025

in the fall of 2025, we are once again organizing our successful DACH-wide CANCOM LIVE event series in Austria. At 4 locations you will experience stage-ready CANCOM competence paired with an …

Details & Register

The advantages of our modular UX packages at a glance:

✔ Maximum flexibility
Individually adaptable to your specific project requirements - for tailor-made results

✔ Maximum scalability
Ideal for any project volume - from small tasks to complex large-scale projects

✔ Transparent cost control
No hidden expenses - you can keep track of your investment at all times

✔ Efficient and targeted
Structured packages enable quick selection and rapid implementation.

✔ Perfect fit
Solutions that are precisely tailored to your goals and target groups - for maximum satisfaction

Contact
CANCOM Austria

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