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Digitalisation in retail - retail solutions for the shop of the future | CANCOM Austria

Successfully implementing digitalisation in retail: CANCOM Austria supports retailers with digital solutions for shops, efficient business processes, better customer experience and future-proof retail technologies.

We drive the digital transformation in retail with customised retail and digitalisation solutions - efficient, secure and future-oriented.

Whether keyless store, digital processes, intelligent technologies at the POS or data-based customer experience: with CANCOM Austria, digitalisation in retail becomes a concrete application.

Digital transformation in stationary retail

Shopping as a digital customer experience without waiting at the checkout?
Automate business processes, analyse customer data in real time and make optimum use of space?

The digitalisation of retail opens up new opportunities:
From retail media and personalised offers to the integration of artificial intelligence. CANCOM Austria supports retailers in the implementation of a sustainable digitalisation strategy - seamlessly interlinking online and in-store retail.

With CANCOM Austria, the digital experience store becomes reality - as an investment-proof solution from a single source.

The central building blocks of digitalisation in retail are

  • Frequency measurement & heat maps for data-driven optimisation of square metre performance
  • Security & cyber-attack prevention for networked retail technologies
  • Digital technologies for analysing customer behaviour, supply chains and stock levels
  • Data hosting in CANCOM Austria earthDATAsafe - secure, GDPR-compliant and powerful

How retailers can sustainably increase efficiency, competitiveness and sales per square metre.

Quality, performance and future security: CANCOM Austria knows how to convince with customized solutions. You too can benefit from very specific advantages:

  • Investment and future security
  • easy integration into existing environments
  • secure data housing and data hosting in CANCOM Austria earthDATAsafe
  • Shopping becomes an experience thanks to innovative offers
  • Acquisition of new customers
  • more knowledge about customers enables new offers
  • more performance per square meter, more sales, higher added value
  • Convenience for store assistants and at check-out
More about digital signageMore about digital signage
Display of a computer on a counter in a store.

Digital solutions for shops & retail spaces

Optimised processes and modern technologies are crucial for the digitalisation of stationary retail. CANCOM Austria offers, among other things:

  • Heatmaps & zone measurement to optimise space utilisation
  • Keyless store & automated check-out processes
  • Queue management for more convenience at the POS
  • Linking external data sources (weather, events, third-party systems)
  • AI-supported tools for forecasting, personalisation & sales support
Robot pushes a shopping trolley through a grocery shop.

Frequency management & retail analytics

Digital solutions from CANCOM Austria for frequency management in retail, shopping centres and retail parks:

  • Real-time analyses
  • Event controlling & marketing optimisation
  • GDPR-compliant data management
  • Informed decisions based on valid customer data
More about FQM as a serviceMore about FQM as a service
Illuminated skyline of a large city at night.

Digitalisation of business processes in retail

The digitalisation of business processes creates transparency along the entire supply chain - from logistics to the POS:

  • Automated inventory management
  • Optimised supply chains
  • More efficient employee deployment
  • Reduction of manual processes
  • Better online visibility of bricks-and-mortar retail

Topics, trends and challenges in retail

With our customized and future-oriented solutions, you are ideally equipped for the challenges of the retail industry!

  • POS: Online and offline merge into one world.
  • Channel - it doesn't matter! Customers no longer differentiate between online and offline.
  • Shopping experience: Customer experience and shopping convenience are becoming the measure of all things.
  • Optimizing the use of space optimizes revenue.
  • Customer data: The correctstorage and analysis of more and more data is essential.
  • Multimedia sales support generates moresales persquaremeter.
  • Internet of Things: differentcomponents andsensors are networked.
Woman with shopping bags in a store smiles.

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