Digitalisation in finance - strategically shaping digital finance

Digitally through the world of finance

The banking and insurance processes of today and tomorrow are digital, convenient and secure. Digitalisation in the financial sector is no longer a topic for the future, but a key strategic enabler for banks, insurance companies and financial service providers.
CANCOM Austria supports companies on the path to digital finance transformation with innovative technologies, sophisticated processes and legally compliant solutions.

Whether online banking, digital contract conclusion or secure identification: CANCOM Austria offers end-to-end solutions that optimise financial processes, reduce costs and sustainably increase the degree of digitalisation.

CANCOM Austria: a win for the financial sector

Banks, insurance companies and other companies in the financial sector benefit from CANCOM Austria's many years of expertise as a leading digitalisation partner in the DACH region.
The focus is on finance departments, CFOs and the finance function, which increasingly need to act in a data-driven, automated and strategic manner.

Your benefits at a glance:

Increasing efficiency and productivity through digital financial processes
Reduce costs through automation and standardisation
Greater security, compliance and transparency
New business thanks to innovative digital offerings

Legal certainty in the regulatory environment
Optimisation of customer satisfaction and acquisition of new customers
Future and investment security for financial organisations
Innovative strength without major technical effort

Financial solutions in detail - technologies for the digital finance sector

From CANCOM's own solutions to quality products from well-known partners: CANCOM Austria is broadly positioned when it comes to technologies in the financial sector.

Partner products for digital finance

Financial service providers are obliged to provide contract changes and important information on a durable medium.
The Hitachi solution combines WORM storage with Internet or online banking portals and fulfils the highest regulatory requirements.

Advantages:

Standardised, audit-proof data storage
High operational resilience
Secure access for customers
Fulfilment of legal requirements in the financial sector

Other products relevant to the financial sector

Digital Customer ExperienceManagement Centre: includes data preparation, business analyses, information overview, agent desktop, digital customer onboarding, voice chat and chat bot, automatic offer generation and text recognition

Digital services for banks and insurance companies

Signing, online identification, frequency measurement or online counselling. Digital and secure services for your customers.

CANCOM SignToGo

sign securely and easily

CANCOM Austria's electronic signature makes digital contracts in the financial sector simple, fast and legally compliant.
Ideal for banks, insurance companies and financial service providers who want to optimise processes and avoid media disruptions.

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CANCOM confIDent

data-secure online identification

Legally compliant online identification increases customer satisfaction and significantly reduces the administrative workload in finance departments.

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Online counselling

digital processes, satisfied customers

Secure online counselling with digital signature and video ID from the CANCOM Cloud, seamlessly integrated into the existing telephony solution. The advice button on the financial company's homepage enables video/audio, chat, co-browsing, co-editing and online contract conclusion.

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Frequency measurement as a service

measure, evaluate and optimize

Automatic occupancy counting, contactless live assistance, avoiding waiting times and keeping an overview: With all these features, our Smart Crowd Management contributes to a safe and uncomplicated banking experience.

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Digitalisation in the financial sector - topics, trends and challenges

The digital transformation of the financial sector is characterised by regulatory requirements, new market participants and rising customer expectations.

Key challenges in the financial sector:

Strict regulatory requirements, high transparency and compliance requirements and falling margins
Reduction in branches and staff while at the same time increasing support and advisory requirements
Stricter financing criteria and increasing competitive pressure from technology companies

Technological and structural changes:

Tension between offline banking and online banking as well as new digital finance and payment solutions
Emergence of new forms of financing such as crowdfunding
Use of AI and artificial intelligence to automate and optimise financial processes

In order to ensure efficiency, productivity and financial stability, CFOs are strategically driving forward the digitalisation of the finance function. Data analysis (see also data centre infrastructure), innovative technologies and process optimisation are thus becoming key success factors for the future of finance