CCE (Clean Capital Energy Holding)
Introduction of the CANCOM Assistant for the central provision of information for employees. Integration with SharePoint for fast, context-based information searches. Increased efficiency through reduced search times and optimized knowledge transfer.
Who is
CCE (Clean Capital Energy Holding)?
CCE (Clean Capital Energy Holding)?
CCE (Clean Capital Energy Holding) is an international company with a focus on renewable energies. Since its foundation in 2010, CCE has been actively driving forward the energy transition. With over 200 employees in seven countries, including locations in Europe and South America, the group of companies develops and operates sustainable energy projects and is actively shaping the future of energy.
Business Challenge
- Heterogeneous information landscape across several countries and teams.
- Increased time expenditure due to repeated searches for relevant information.
- Need for a central, easily accessible knowledge base.
- Goal: Increase productivity and support employees in their day-to-day business.
Solution
- Introduction of the CANCOM Assistant as a central digital helper in everyday working life.
- Integration with Microsoft SharePoint for targeted information provision.
- User-centered interface, tailored to the specific needs of individual departments.
- Enables quick access to processes, guidelines, documentation and internal services.
Services
- Consulting and design of the assistance solution.
- Technical integration with existing Microsoft environments.
- Rollout support and employee training.
- Ongoing support and further development.
Technology
- Consulting and design of the assistance solution.
- Technical integration with existing Microsoft environments.
- Rollout support and employee training.
- Ongoing support and further development.
Methods
- Agile project implementation with iterative feedback loops
- Close coordination with internal key users and IT
Value
- Increased internal service efficiency thanks to centralized access options.
- Greater employee satisfaction thanks to fast information searches.
- Improved information capability and reduced workload for support teams.
Future prospects
Roll-out for further use cases in the company (IT support)
- Integration of MS Fabric to provide information on KPIs